Shipping policy
Order Processing & Delivery
hydroflask is operated by Total Sources.
Last updated: September 6, 2026
The details below explain what customers can expect from our store.
Questions and answers
Order processing and cutoff
Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.
Shipping origin and fulfillment
Orders ship from 3771 Chapman Cir, Rowlett, Texas, 75089, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Total Sources fulfills orders according to the published method and stated shipping origin.
Shipping area and address accuracy
We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.
Delivery estimates and tracking
Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.
Shipping cost
Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.
Shipping support
Contact support@hydroflaskusua.shop or 505-866-0194 with an order number if shipping assistance is needed. Total Sources is located at 3771 Chapman Cir, Rowlett, Texas, 75089, United States.